Returns/exchanges are accepted within 15 days after receiving merchandise. All exchanges/returns require authorization #, please email us to obtain one. We accept exchange for out of box damaged or non functioning items as long as they are unused, NEW and in original Packing, we will not accept items sent back loose because they get damage and scratched. Store Credit will be issued for returned items.
Broken or cracked glasses: Watches returned with broken glasses are dead inventory for us, we cannot repair or return to our distributors for replacement. Same way now we cannot take these back. Please inspect your order, check and verify when you receive the shipment if there is any broken or cracked glass. Within 14 days, you can email us for RMA number to send these back in original condition.
Warranty on the Watches
We provide one year warranty on our watches. However, once used these watches do not have any warranty coverage on cosmetic issues.