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Buyers Protection

Buyer Protection is our guarantee to you that every transaction you make on CuteMade is completely secure.

CuteMade Buyer Protection consists of 3 parts:

  1. Privacy Protection: Pay securely online without worrying that your credit card details will be exposed.
  2. Payment Protection: Your payment is only released to the seller after you confirm satisfactory condition of your purchase. You can also track the progress of your delivery at anytime.
  3. Refund Protection: CuteMade has a comprehensive dispute process that protects you when you are unhappy with your transaction and get your refund.

 

When am I protected by CuteMade Buyer Protection?

  • When the item you ordered did not arrive. 
  • When the item you received was not as described.

 

What payment methods are accepted on CuteMade?

  • Visa
  • MasterCard
  • PayPal
  • American Express